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Survey questions that measure employee satisfaction or engagement usually use a 5-point rating scale where the lowest possible raw score is a 1 and the highest possible raw score is a 5.
Employee engagement scores by industry. Employee satisfaction or engagement survey results are typically presented in two different ways - as raw scores and as benchmark scores. The engagement generation gap. Raw Scores are simply the average of all responses.
The Global Employee Engagement Index is a global survey conducted by Effectory International that surveys the work-related opinions of employees in 56 different countries. Unrivaled glimpse into employee engagement trends year over year. And at an overall level theyve remained static.
The blue circle is the average of all companies. 42 of Consumer employees are engaged 37 are disengaged and 22 are actively disengaged. Our previous studies have revealed that engagement tends to be highest in industries where employees can see tangible fruits of their labor and this years results were no different.
Net Promoter Scores were originally introduced to measure the levels of satisfaction and loyalty of customers. 33 of Energy employees are engaged 38 are disengaged and 29 are actively disengaged. Aon Hewitts Model of Employee Engagement 3 Table 1.
Engagement scores are static between 81 and 84 Employees feeling challenged is up sharply 84 Drop in employees belief in action post survey 60 Employees sense of belonging is down 76 Some of the question scores for common key engagement drivers in our benchmark are pretty high. This report includes data from over 25000 thousand employees across 20 industries from January to December 2018. Understanding what drives employee engagement illuminates the path leaders can take to bolster employee engagement.
What is notable about this chart is how unremarkable most of the industry. The first chart shows how different industries score on the two primary factors of engagement - Engagement with the Organization and Engagement with My Manager. If employees are properly engaged in manufacturing companies it paints a completely different picture.
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